| BDZ EAD Headquarters | |
| Address: | 3 Ivan Vazov Street Sofia, 1080 |
| Telephone: | + 359 2 981 11 10 Executive Director + 359 2 932 41 90 Customer hot line + 359 2 932 55 60 Correspondence Unit |
| Fax: | + 359 2 8907188 Correspondence Unit |
| E-mail: | bdz@bdz.bg |
| Sofia Central Station | |
| Train timetable 931 11 11; 932 33 33 Send a parcel 932 35 55 Receive a parcel 932 30 42 Lost and found 932 24 56 Disabled passengers - 920 05 47 ; 932 30 50 |
| International journeys routes, timetables, fares | |
| The offices of Railway ticket agency Rila": e-mail: info@bdz-rila.com 987 07 77 ( 5 Gurko Str. ); 865-71-86 (National palace of culture, Transport Service Center); 932 33 46 ( Sofia Central Station ) |